Terms of Service

Last updated: April 9, 2026

Mason Chimneys is operated by MON SOLUTIONS 24 LLC. Columbus, Ohio. Phone: (380) 262-2212. Email: Info@masonchimneys.com.

1. Acceptance of Terms

By accessing or using the Mason Chimneys website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services

Mason Chimneys provides chimney repair, cleaning, inspection, gas and wood fireplace repair, dryer vent cleaning, and related services in Columbus, Ohio and surrounding areas. All services are subject to availability and scheduling.

3. SMS / Text Messaging Terms

Program description. Mason Chimneys sends SMS text messages about appointment confirmations, reminders, service and technician updates, estimates and invoices, and — where separately agreed — occasional promotional offers.

Opt-in. Consent to receive SMS messages is collected exclusively through verbal agreement during a live phone call with Mason Chimneys. Our representative reads the following disclosure: “Do you agree to receive text messages from Mason Chimneys regarding your appointments, service updates, estimates, and, where separately agreed, promotional offers? Message frequency varies, message and data rates may apply, and you may reply STOP to opt out or HELP for help. Consent is not a condition of purchase.” When the customer agrees, we record the mobile number, date and time, representative, and scope of consent in our business records. This live telephone conversation is the only enrollment method.

Message frequency. Message frequency varies, typically 1–6 messages per month or per service request.

Cost. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-out. Reply STOP to any message to cancel. You will receive one confirmation message and no further messages.

Help. Reply HELP for assistance, email Info@masonchimneys.com, or call (380) 262-2212.

Privacy. Mobile information and messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold or rented. See our Privacy Policy.

Sample message: "Mason Chimneys: Your gas fireplace inspection is confirmed for Tue 10/14 at 9:00 AM. Reply STOP to opt out, HELP for help."

4. Scheduling & Cancellations

Appointments can be scheduled online or by phone at (380) 262-2212. We request at least 24 hours' notice for cancellations. Failure to provide adequate notice may result in a cancellation fee.

5. Pricing & Payment

Prices are subject to change without notice. Estimates provided are based on initial assessment and may be adjusted upon full inspection. Payment is due upon completion of services unless otherwise agreed in writing.

6. Warranties

Mason Chimneys stands behind the quality of our work. Specific warranty terms vary by service and will be communicated at the time of service. Warranties do not cover damage caused by misuse, neglect, or acts of nature.

7. Limitation of Liability

Mason Chimneys shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service in question.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Mason Chimneys and is protected by applicable intellectual property laws.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at Info@masonchimneys.com or call (380) 262-2212.